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Influencer: The New Science of Leading Change, Second Edition, 2nd Edition by Al Switzler, Ron McMillan, David Maxfield, Kerry Patterson, Joseph Grenny

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Works Cited

Chapter 1. Leadership Is Influence

P. 3. Danny Meyer: Personal interview with the authors, 2011. Any reference to Danny Meyer or his restaurants is drawn from this interview unless otherwise cited.

P. 7. Rich Sheridan:a Personal interview with the authors, 2011. Any reference to Rich Sheridan or Menlo Innovations is drawn from this interview unless otherwise cited.

P. 9. Personal change: Change Anything Labs, Influencing Behavior Change survey (October 2007).

P. 9. Recidivism: Patrick Langan and David Levin, “Recidivism of Prisoners Released in 1994,” Bureau of Justice Statistics Special Report (Washington, DC: Department of Justice, Office of Justice Programs, June 2002).

Chapter 2. The Three Keys to Influence

P. 14. Guinea worm ...

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