August 2022
Intermediate to advanced
376 pages
8h 22m
English
The newly evolved business landscape has impacted the traditional marketing mix over the past decades, driving a shift away from product-centric approaches to customer-centric and more recently towards a more dynamic marketing mix including social and offline communities.
Associated with the changing business, the marketing strategy and planning activities have needed to be adapted; this section looks at how to deal with this new landscape and provides a framework for a new marketing mix as well as guidance on how to create and plan strategies.
Customer-centric marketing is about putting the customer at the forefront of any marketing ...
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