August 2022
Intermediate to advanced
376 pages
8h 22m
English
With the lengthening sales cycle and changing customer behaviours, organizations need to look after prospective customers’ needs and questions over a longer period of time. As a consequence, sales and marketing have a more challenging task in keeping prospects warm across these longer periods; this chapter looks at all the possible areas and techniques that organizations can use to support this.
Lead nurturing is defined as anything that is done to progress prospective customers in their buyer journey. Lead nurturing takes place after a lead has ...
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