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Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice, Second Edition by Apala Lahiri, Eric Schaffer

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Institutionalization of UX

A Step-by-Step Guide to a User Experience Practice

Second Edition

Eric SchafferApala Lahiri

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Upper Saddle River, NJ • Boston • Indianapolis • San FranciscoNew York • Toronto • Montreal • London • Munich • Paris • MadridCapetown • Sydney • Tokyo • Singapore • Mexico City

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