May 2010
Beginner
352 pages
9h 44m
English
Content preview from iPhone App Development: The Missing ManualBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Customer Support
As your customer base grows, you'll find that something else grows: support email. Your customers will have problems, and it's your job to address those issues and keep them happy.
Everything Is Perfekt
You did plenty of beta testing and stomped out a lot of bugs: Everything should be perfect, right? Unfortunately, the answer is no. Something always appears in the 1.0 release. As a smart developer, you should plan on having a 1.0.1 release a week or two after your initial release. As much as you'll probably need it, don't plan a vacation in the weeks following your launch.
This maintenance release will address the major issues that your customers find. You may also want to include some simple feature requests that have been suggested by users.
Crash Course
After your customer installs an application, iTunes will begin to collect crash reports that are created on the device. As explained in Chapter 7, these crash reports are generated automatically and contain information that lets you identify the cause. After collecting the reports during sync, iTunes forwards them to a server at Apple.
Each week, your crash reports are analyzed and posted to iTunes Connect for you to download:
Log into iTunes Connect (Sign on the Dotted Line) and choose Manage Your Applications. Select your application from the list to view its information.
Click Crash Reports to view the app's reports broken down by the version of the OS being used.
If you see "Too few reports have been submitted for ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.