A Word on Troubleshooting
If you're having trouble with your Exchange syncing and can't find any steps that work, ask your Exchange administrators to make sure that ActiveSync's settings are correct on their end. You've heard the old saying that in 99 percent of computer troubleshooting, the problem lies between the keyboard and the chair? The other 1 percent of the time, it's between the administrator's keyboard and the chair.
Tip
You can access your company's Sharepoint sites, too. That's a Microsoft document-collaboration feature that's also a common part of corporate online life.
The iPhone's browser can access these sites; it can also open Word, Excel, PowerPoint, and PDF documents you find there. Handy indeed!
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