iPod & iTunes: The Missing Manual, Fourth Edition

Help Menu

You can find answers to basic questions about the program’s features or functions in the iTunes built-in help files. This menu also gives you access and assistance for the iTunes Music Store.

iTunes and Music Store Help

Selecting this item launches Apple’s iTunes Help program. Several topics are readily available, and you can search the program for specific words or phrases for technical support articles about how the program works. Keyboard shortcut: ⌘-? (Mac); F1 (Windows).

iTunes and Music Store Service and Support

This command takes you to the iTunes Music Store’s online Customer Service department. The team can answer questions about your account, passwords, and so on.

iPod Help

The iPod Help program works just like iTunes Help, except that you can search for iPod-specific words and phrases like “playlists.”

Keyboard Shortcuts

One item in the Help menu is the list of iTunes keyboard shortcuts, which also appear below in a handy list. Memorizing the shortcuts for the commands you use most often can give you a faster, smoother iTunes experience.

Check for iTunes Updates (Windows)

Although iTunes can be set to automatically check for its own updates, Windows users can also take a manual approach to seeking out the latest versions of the program with this handy menu item (and an Internet connection).

Run CD Diagnostics (Windows)

Unlike Apple, which makes much of its own hardware and software, PC components can vary widely among manufacturers. If your CD drive is giving you ...