2   Demaglass Limited

Samantha Jones-PritchardSchool of Management, University of Bath

This chapter examines the strategic role of IT within Demaglass Ltd. First the organization is described, then the information systems used. The IS benefits are assessed which allows conclusions to be drawn on the strategic impact of IT.

Introduction to Demaglass Limited

Demaglass Limited has an annual turnover of £90 million and is a global supplier of glass components and glass making equipment. There are three operating divisions within the group; Demaglass Lighting and Pharmaceutical, Demaglass Tableware and Demaglass Technology. The head office is based in Harworth where glass shells and glass tubes for the lighting and pharmaceutical markets are manufactured. ...

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