February 2024
Intermediate to advanced
388 pages
15h 5m
English
Content preview from Knowledge Management, 3rd Edition
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3 Knowledge Management FoundationsInfrastructure, Mechanisms, and Technologies
In Chapter 2, we examined the nature of knowledge as well as its various forms and locations. This chapter explains in greater detail the concept of knowledge management. It also describes knowledge management solutions, which refer to the variety of ways in which knowledge management can be facilitated. KM solutions include two components: KM processes and KM systems. KM solutions depend on three foundations: KM mechanisms, KM technologies, and KM infrastructure. This chapter describes these three KM foundations. It is followed by a discussion of KM solutions—that is, KM processes and KM systems—in Chapter 4.
In this chapter we first ...
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