February 2024
Intermediate to advanced
388 pages
15h 5m
English
Content preview from Knowledge Management, 3rd Edition
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15 Knowledge Management during Global Crises
Thus far, we have examined knowledge management under normal circumstances. In the light of the recent COVID-19 crisis, and before concluding the book in the next chapter on the future of KM, it is appropriate to examine KM during crises. Therefore, in this chapter, we review the role of KM systems and processes in crisis management. More specifically, we discuss crisis management concepts and use case studies to demonstrate how KM systems and processes support crisis management in organizations.
Crises and Knowledge Management
A crisis is an unexpected disruptive event that requires significant resources to mitigate and contain. A crisis event disrupts normal operations ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.