February 2024
Intermediate to advanced
388 pages
15h 5m
English
Content preview from Knowledge Management, 3rd Edition
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14 Knowledge Management through Artificial Intelligence and other Emergent Technologies
In this chapter, we review artificial intelligence and explain how it facilitates knowledge management (KM) processes. As noted in Chapters 2 and 4, the collective knowledge of organizations resides in knowledge reservoirs and through the KM process this knowledge is discovered, captured, shared, and applied to improve operational efficiency and core competencies. Organizational knowledge is embedded in people, organizational artefacts, and organizational units. The focus of this chapter is to explain how AI enables KM processes to uncover hidden knowledge, and capture and transfer that knowledge for application.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.