February 2024
Intermediate to advanced
388 pages
15h 5m
English
Content preview from Knowledge Management, 3rd Edition
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16 The Future of Knowledge Management
As we have seen throughout this book, the goals of knowledge management are for the members of an organization to discover, capture, share, and apply knowledge. However, the nature of KM is undergoing a dramatic change primarily because of emerging technologies, such as social media, augmented reality, generative artificial intelligence, and cloud computing. In Chapters 12 to 14, we discussed some of the roles of emerging technologies in knowledge management practices and methods. In this concluding chapter, we identify and discuss five critical issues for the future of KM. These issues are discussed in the next five sections, followed by some concluding remarks.
Using Knowledge ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.