Preface
Knowledge Management: Systems and Processes in the AI Era is for students and managers who seek detailed insights into contemporary knowledge management (KM). It explains the concepts, theories, and technologies that provide the foundation for KM; the systems and structures that constitute KM solutions; and the processes for developing, deploying, and evaluating these KM solutions. We hope this book will help readers acquire the relevant suite of managerial, technical, and theoretical skills for managing knowledge in the modern business environment.
The purpose of this book is to provide a thorough and informative perspective on the emergent practices in knowledge management. Information technology has been, and will continue to be, ...
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