February 2024
Intermediate to advanced
388 pages
15h 5m
English
We started this section on emergent trends in knowledge management with Chapter 12, where we examined cloud computing and how it can help with knowledge management. In this chapter, we focus on digitally-enabled forms of organizations and examine how digital platforms for collaboration influence KM systems and processes.
Digitally-enabled communities are platforms for knowledge flows and cost-effective mechanisms for capturing external and internal organizational knowledge. They organize people with shared interests to openly collaborate, exchange information, dialogue, seek advice, and solve problems. Thus, they bring people ...
Read now
Unlock full access