Introduction
This book offers seven easy steps on how to develop your emotional agility to increase leadership impact. Emotional agility (EA) is a term coined by Susan David and Christina Congleton in the Harvard Business Review (November 2013); they describe it as ‘the ability to attend to and use one’s inner experiences (both good and bad) in a more mindful, productive way’. It is akin to emotional intelligence (EI) in action. EI has been linked to better emotional health, reduction of bullying in schools, creativity, high-performing teams, transformational leadership and innovation. EA, although in its infancy in business contexts, has been demonstrated to help people alleviate stress, reduce errors, become more innovative and improve job ...
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