CHAPTER 1

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AI AND ANALYTICS ARE A LEADERSHIP PROBLEM

“What’s the best AI and analytics strategy for us?”

“How do we start using data, analytics, and AI to drive business value like the industry leaders we read about?”

These are the kinds of questions C- and VP-level executives ask during our analytics workshops. Like most leaders across sectors, these executives are highly committed and capable. But they struggle with AI and analytics—which we will refer to as “AIA” throughout the book. Despite the wealth of data out there today, organizations of every type find it difficult to transform data-driven insights into profit. A recent survey of nearly ...

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