Learning is not compulsory...neither is survival.—W. Edwards Deming

2.1

MAKE WORK VISIBLE

Take a look at Figure 4, an illustration by Philippe Kruchten.1 (I’ve modified it to be hand drawn and I’ve used different colors.) It’s a superb visual for highlighting important differences between visible and invisible work. A quick glance at this visual returns a meaningful message. Like a visual language, we see the relationship between invisible and visible ...

Get Making Work Visible now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.