Managing Data Quality

CONTENTS

List of figures and tables

Authors

Acknowledgements

Abbreviations

Glossary

Preface

PART I: THE CHALLENGE OF ENTERPRISE DATA

1. THE DATA ASSET

What are data?

What is data quality?

What is data quality management?

Summary

2. CHALLENGES WHEN EXPLOITING AND MANAGING DATA

The complex data landscape

Complex decisions

Virtuous circle or downward spiral?

Unclear data ownership

Backups and data quality

Data quality and lack of transparency in business cases

The data triangle

Data as a raw material

The data machine: expectations vs reality

Do your data trust you?

The challenge of managing enterprise data quality

Summary

3. THE IMPACT OF PEOPLE ON DATA QUALITY

Comparisons between data quality and health and safety

People and data

The Data Zoo ...