September 2013
Intermediate to advanced
65 pages
2h 5m
English
| Figure 2.1 | The strategy triangle |
| Figure 5.1 | Benefits management process |
| Figure 9.1 | Risk matrix |
| Figure 13.1 | Mental model mismatch |
| Figure 14.1 | The change communication wheel |
| Figure 15.1 | Increasing operational team involvement |
| Table 5.1 | Types of success criteria |
| Table 7.1 | Version control table in a sample document |
| Table 7.2 | Tips for version control |
| Table 8.1 | PPR checklist: example questions to ask during the post-project review meeting |
| Table 10.1 | Risk responses for negative risk |
| Table 10.2 | Risk responses for positive risk |
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