February 2019
Beginner
572 pages
10h 6m
English
Content preview from Mastering Microsoft Dynamics 365 Customer Engagement - Second Edition
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Scenario 1
Suppose that as a part of the marketing team in Contoso, I need to prepare a list of leads containing potential clients under the age of 25. I should be able to send a promotional email to these leads and also track their responses. Based on their responses, I should have the ability to track them.
Prerequisites: For this scenario, we need to add an Age field to the Lead entity. Follow these steps:
- Go to Settings | Customizations | Lead. Select the Lead Main form and double-click on it.
- The lead main form will open. Click on Add New Field in the lower right-hand side of the form.
- Give it the name age and select the field type Whole Number Save and close.
- On the lead form, drag and drop the Age field .
- Click on Save and Publish ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.