September 2009
Beginner
224 pages
7h 18m
English
book
Measuring for Success: What CEOs Really Think About Learning Investments
by Jack J. Phillips, Patricia Pulliam Phillips
Content preview from Measuring for Success: What CEOs Really Think About Learning Investments
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Chapter 8
Action, Behavior, and Application Measurements
An Executive “So What?”
Learning measures describe learning and development program participants’ readiness to perform on the job, but program application measures tell you if success is on the horizon. Like a good map, the effective use of newly acquired knowledge will render your trip a success by ensuring that you arrive at the ultimate destination marked by the positive business improvements resulting from your program.
Therefore, it is obvious that measuring program application is necessary. For some learning and development programs, it is the most critical data set, because it ...
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