Interactive and In-Depth Assistance
Coming up empty-handed in Project Help is depressing. Then again, your problem may not be easily compartmentalized or described in a few keywords. Particularly gnarly problems often need some discussion and brainstorming. Because Project Help focuses on how-to, you may need other resources to learn how to put Project features into practice.
If you’re lucky enough to have a Project know-it-all as an officemate, you know how refreshing it is to provide a quick summary and get a quick answer. For those of us who aren’t so lucky, the online Project discussion groups are that know-it-all. Speaking of know-it-alls, many of them write blogs (web logs) about Project. Although some of the posts may be over your head, blogs are a great resource for learning how features, old and new, really work. This section tells you where to find all these resources.
Tip
If Project behaves oddly, you see an enigmatic error message, or you have a gnarly project-management scenario you’re trying to resolve with the program, you probably need more assistance than Project Help can give. Sure, you can go to the Microsoft Support website (http://support.microsoft.com), but the quickest way to find a solution is to use your favorite search engine: Google, Bing, Yahoo, and so on. In the site’s search box, type the error message, error number, or keywords that describe your problem or question. Some of the results will be links to Microsoft’s websites, but the answer you need may ...
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