April 2025
Intermediate to advanced
358 pages
10h 57m
Portuguese (Portugal, Brazil)
Content preview from O caminho do engenheiro da equipa
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Capítulo 3. Criar o quadro geral
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Aqui está a minha história favorita sobre um grupo que não tinha uma visão global. Uma organização em que eu estava tinha uma reunião de todos os funcionários. As pessoas podiam propor tópicos com antecedência e havia uma pergunta sobre um sistema crítico - chamemos-lhe SystemX - que tinha causado algumas falhas. Eu tinha sido selecionado para responder. Enquanto preparava os meus pontos de discussão, recebi três mensagens quase simultâneas:
A primeira: "Por favor, assegura a todos que sabemos que o SystemX tem sido um problema, mas estamos a reforçar a equipa que o suporta e a adicionar réplicas para o ajudar a escalar. Não prevemos mais interrupções".
Ao mesmo tempo: "Ainda bem que alguém fez essa pergunta! Devemos enfatizar que o SystemX foi descontinuado e que todos devem planear sair dele."
E: "Podes dizer a todos que criei um grupo de trabalho para explorar a evolução do SystemX. Vamos anunciar os planos no próximo trimestre. Se alguém quiser juntar-se ao grupo de trabalho, deve contactar-me."
O fórum público teria sido uma óptima oportunidade para dar a conhecer qualquer um destes três caminhos muito razoáveis. Mas porque é que havia três planos diferentes?
No final do Capítulo 2, terminámos de descobrir o mapa do tesouro existente na tua organização. Se o teu grupo já tem um desses mapas - um único objetivo convincente ...
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