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Organizational Behavior, 13th Edition by Richard N. Osborn, John R. Schermerhorn Jr., Mary Uhl-Bien

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10

Conflict and Negotiation

The Key Point

Although cooperation and collaboration are ideal conditions, conflict and negotiation are ever present in team and organizational dynamics. Everyone has to be able to deal with them in positive ways. The word “yes” can often get things back on track when tensions build and communication falters in teamwork and interpersonal relationships. image

What's Inside?

image Bringing OB to LIFE

KEEPING IT ALL TOGETHER WHEN MOM'S THE BREADWINNER

image Worth Considering . . . or Best Avoided?

LABOR AND MANAGEMENT SIDES DISAGREE. IS A STRIKE THE ANSWER?

image Checking Ethics in OB

BLOGGING CAN BE FUN, BUT BLOGGERS BEWARE

image Finding the Leader in You

ALAN MULALLY LEADS BY TRANSFORMING AN EXECUTIVE TEAM

image OB in Popular Culture

CONFLICT AND THE DEVIL WEARS PRADA

Research Insight

WORDS ...

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