Book description
This book offers you a guide to the many pitfalls of IT outsourcing. It will provide you with clear criteria for the application of governance principles to the outsourcing process, and thereby enable you to implement IT outsourcing so that it supports your overall business goals.
Table of contents
- Copyright
- Foreword
- Preface
- About the Author
- 1. A Governance Overview
- 2. The In-House IT Challenge
- 3. Outsourcing Considerations
- 4. Reaching the Decision
- 5. Models of IT Outsourcing
- 6. Pre-Contract Procedures
- 7. The Contract
- 8. The Service Level Agreement
- 9. Managing the Contract, the SLA and the Transition
- 10. Contract Change Control
- 11. Contract Exit
- 12. Corporate Governance
- 13. IT Governance
- 14. Project Governance
- 15. Risk Assessment
- 16. Identifying the Risks
- 17. Risk Management Structure
- 18. Risk Management Strategies
- 19. Conclusion: the Governance Imperative
- Further Resources
- ITG Resources
Product information
- Title: Outsourcing IT: A Governance Guide
- Author(s):
- Release date: November 2009
- Publisher(s): IT Governance Publishing
- ISBN: 9781849280259
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