O'Reilly logo

Outsourcing IT: A Governance Guide by Rupert Kendrick

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 13. IT Governance

Numerous reasons are expressed for the failure of outsourcing projects. They include:

  • failure of communication between the parties resulting in uncoordinated and misaligned processes;

  • poor relationships between the parties at the outset;

  • inadequate capabilities of retained IT functions; and

  • inadequate governance and management frameworks supporting the project.

A survey for the IT Governance Global Status Report 2008[21] made a number of key findings in respect of the adoption of and attitudes towards IT governance. These included:

  • IT governance is still very much a CIO/IT director issue and few non-IT people in the sample had a much more positive view of IT than the IT professionals themselves;

  • the importance of IT continues ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required