Chapter 5. Models of IT Outsourcing

Outsourcing can provide different options for an organisation depending upon the purpose for which it is required. Outsourcing can meet a variety of requirements and can be performed using a variety of methods in order to meet business requirements.

IT outsourcing strategies

Some ‘arrangements’ that arise between organisation and supplier are considered below under the umbrella of outsourcing. These descriptions can be confusing. Their features are often misunderstood as overlapping variations in their scope emerge:

  • The organisation owns the IT assets but a supplier performs the IT function, with the organisation’s personnel either on or off the organisation’s premises (facilities management).

  • The organisation decides ...

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