What Can You Do to Manage Change?Taking a Proactive Approach to Change ManagementThe Five Types of ChangeUnderstanding the Five Types of ChangeA Change Readiness Mind-SetSix Key Competencies for Change LeadersUnderstand Change ManagementPrepare for ChangeManage the Change JourneyBuild Change Management SkillsPlan the ChangeLearn from ChangeCreating a Performance Improvement PlanRecapReview Questions