October 2018
Intermediate to advanced
400 pages
9h 20m
English
Content preview from Relationship Management in Banking
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360-degree peer review 198–201
abridged accounts 28
accounts (financial reporting) 25–31
acquisition of customers 271–72, 281–87
see also gaining new business case study
administrators 33
advance payment guarantees 64, 66
AIG 82
Aldermore Bank 9
alternative finance 75, 119–20
alternative financial services (AFS) 122
Amazon 161
analysis of turnover 330
analytical CRM 125
annual accounts 26
anti-money-laundering legislation 154–56
Apple 161
Approved Persons Regime (APR) 139
Articles of Association 20, 21–22
artificial ...
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