Getting Ready Section Six
The following is a set of questions to help you home in on the right actions to take:
Is your digital and AI transformation creating the value you expected, and if not, do you know where the issues lie?
Are you spending (at least) as much time/resources/investment on adoption and scaling as you are on solution development?
Who is responsible for adoption? Are the business leaders accountable?
What proportion of the digital solutions developed are being continually used in the enterprise? What proportion of them failed to scale?
Do you have a set of metrics and goals for your digital transformation that are just as clear as they would be for a traditional cost, or sales, transformation?
Do your investor or board presentations reflect a sufficiently deep understanding for where digital and AI is moving the needle for your customers and your operations?
Can your top team clearly articulate the progress made with your top 10 digital solutions, and how much value was created?
What are the new risks and digital trust issues surfaced by digital and AI, and are you managing them to increase customer trust?
What kind of “digital” culture would you like to have in three years? How will you know when you get there?
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