Rewired

Section SevenTransformation Journey Stories

An exploration of how three companies have driven successful digital and AI transformations

This book has tried to go deep below the surface to expose and curate the most important details of what it takes to plan and execute a successful digital and AI transformation. In detailing what it takes to develop the relevant six core capabilities – roadmap development, talent, operating model, technology, data, and adoption and scaling – the reader, however, is in danger of missing the bigger picture of how each of these aspects needs to work as a whole.

In considering the bigger picture, it's important to focus on two key aspects. First is the necessary integration between the elements of the transformation – you can't expect top digital talent to perform effectively unless they can work within an operating model that provides them sufficient autonomy and agility; similarly, you can't expect a great digital solution to deliver value if the business doesn't adopt and scale it. And, second, there is the element of baseline capabilities that you need to hit. Being strong in a few of them, for example, and weak in the others will doom a business's digital efforts.

This story of integration and capability excellence can best be told by showing how companies have done it. So, this final section will show how three different organizations navigated their own digital and AI transformations. These are leading companies in their respective industries ...