December 2014
Intermediate to advanced
154 pages
3h 33m
English
Content preview from Root Cause Analysis
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Example of a Root Cause Analysis
Root cause analysis should be a mixture of the scientic method and the
necessary tools for collecting and analyzing data as well as hypothesis gen-
eration and evaluation. Suppose a hypothetical quality engineer decides
to look for improvement opportunities, so he looks into the customer
complaint database for the past year. e quality department has limited
time to dedicate to improvement activities, so the quality engineer uses the
customer complaint data to create a Pareto chart to prioritize issues. e cus-
tomer complaints data indicate that the top three problems are rust, length
deviations, and diameter ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.