December 2014
Intermediate to advanced
154 pages
3h 33m
English
Content preview from Root Cause Analysis
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The Classic Seven Quality Tools
INTRODUCTION
ere are many potential tools available to assist in root cause analysis
(RCA). e most well- known collection of tools is the seven quality tools
that were originally brought together by Kaoru Ishikawa. e tools were
intended for RCA performed by production personnel. ey are relatively
simple to use, yet highly eective as part of an RCA. e classic seven
quality tools are an essential part of any RCA tool kit.
ISHIKAWA DIAGRAM
e Ishikawa diagram or cause- and- eect diagram (Figure 10.1), also
known as a sh- bone diagram, was created by Kaoru Ishikawa to show
the potential causes that could ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.