December 2014
Intermediate to advanced
154 pages
3h 33m
English
Content preview from Root Cause Analysis
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Customer Quality Issues
PLAN- DO- CHECK- ACT FOR IMMEDIATE ACTIONS
e PDCA (Plan- Do- Check- Act) cycle can be used for immediate actions
when a problem is detected (Figure14.1). e method of addressing the
problem needs to be determined. is could mean deciding to use an 8D
report or some other problem- solving approach or addressing the prob-
lem with a small problem- solving team. e members of the team should
be selected based on the support needed. For example, logistics and sales-
people may be needed to determine why the wrong part was shipped to
a customer. A qualied person needs to decide if a containment action is
necessary as ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.