Root Cause Analysis

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The Seven Management Tools

INTRODUCTION

e seven management tools are intended for management and planning;

however, they can be useful during a root cause analysis. ey can help

facilitate brainstorming and idea generation sessions because ideas are

easier to discuss in large groups when they are written down. ese tools

are also helpful when deciding on potential improvement actions aer the

identication of a root cause. Use of these tools is no substitute for an

empirical investigation, but they can be a useful supplement.

MATRIX DIAGRAM

A matrix diagram can come in many shapes; however, the most basic type

is an L. e concept is simpl