Rules of Everything

RULE 10

Get people to assume you have already made the step

Act like a general manager and people will accept you as one. Act like an office junior and that’s what people will think you are. So how are we going to get people to make this assumption?

• •Be confident and assertive and sound mature: ‘Yes, we can do that – I’ll make sure we get on to that immediately.’
• •If you come to work wearing trainers and a track suit, you won’t command the same respect as you would if you wore a smart business suit and looked the part.
• •Don’t talk of ‘I’ and refer every problem back to how it affects you: ‘I can’t work through my lunch break, I’m entitled to my hour off’ – instead say ‘We’ and see things from the company’s point of view, what’s best for the ...