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Rules of Everything
book

Rules of Everything

by Richard Templar
June 2022
Beginner
272 pages
4h 10m
English
Pearson Education
Content preview from Rules of Everything

RULE 10

Say thank you properly

We all like to be appreciated. Clichéd but true. Not only that, but people appreciate being appreciated, if you see what I mean, so the act of thanking them will make them want to do their best for you next time. After all, they can be pretty sure their efforts will be noticed and their contribution valued. So everyone wins, because you get what you need from them, and they get to feel good.

There’s an art to thanking people. Although almost any thanks is better than none, there are many nuanced ways to say thank you, and finding the best one is a real skill.

The first thing is to get the proportion right. This isn’t difficult once you think about it, but it’s easy to get wrong if you blunder in thoughtlessly. ...

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Publisher Resources

ISBN: 9781292432137