CHAPTER 6
A Sales Manager Either Wants to Make Heroes or Be the Hero
In late 2010, the executive team from my last employer attended a valuable conference where Liz Wiseman was one of the main speakers. Wiseman had just released a powerful book titled Multipliers: How the Best Leaders Make Everyone Smarter (New York: HarperBusiness, 2010), which became a Wall Street Journal bestseller. To say that her presentation made a huge impact on my colleagues and me would be a severe understatement. Several of us immediately read her book and began openly discussing its major themes. Not only did this help us better articulate the frustration of working with our CEO, who was the poster child for one of the management styles described by Wiseman, it also ...
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