CHAPTER 24

Strategic Targeting: Point Your Team in the Right Direction

I have addressed leading the team, creating a healthy culture, and managing talent, so it’s time to turn attention to the final critical piece of the sales management framework—ensuring that your team has a basic sales process in place.

Selecting Target Customers and Prospects Is Too Important to Take for Granted

I deploy the simplest of models to help sales teams gain clarity on executing a successful new business development–focused sales effort. The very first step in the model involves selecting what I call targets, which are simply the named existing customers and prospective customers that a salesperson identifies and commits to pursuing for new business.

This critical ...

Get Sales Management. Simplified. now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.