Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design
by Larry L. Constantine, Lucy A. D. Lockwood
References
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Apperley, M., and Duncan, A. 1995. “Human–Computer Interface Design in the Software Life Cycle.” In Purvis, M., ed., Proc. Software Education Conference 1994. Los Alomitos, Calif.: IEEE Computer Press.
Bevan, N., and Macleod, M. 1994. “Usability Measurement in Context.” Behaviour and Information Technology 13 (1–2):132–145.
Beyer, H., and Holtzblatt, K. 1997. Contextual Design: Defining Customer-Centered Systems ...
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