December 2001
Beginner to intermediate
464 pages
10h 22m
English
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PATTERN: RESOLUTION
PROBLEM
You have difficulties reaching unanimous support for a Decider proposal.
SOLUTION
Only talk about what it will take to get the outlier “in.”
Ask the outlier:
What does he actually require to support the proposal?
No other question or point is of immediate interest.
The Resolution protocol is quite efficient. It is designed to help a Decider outlier see and clearly state what he needs to support the proposal. It joins the Decider proposer and any Decider outliers (in sequence) in a structured discussion that will either gain support for the proposal from the outlier or abort the proposal. Resolution does not entail sophisticated, prolonged negotiations. Rather, its visibility and structure enable the outlier to ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.