292 software Quality assuranCe
company’s general philosophy. It outlines in general terms how the
company will comply with each clause of the standard.
e quality manual is a key element during an audit. All the sample
documents are examined in the audit.
A complete set of operating procedures are written to define what
has to be done to meet the quality requirements outlined by this
manual.
In addition, there is an explicit designation of the people who will
be responsible for carrying out each procedure.
A set of work instructions are provided at the third level that
explicitly details how the organization will conform to the quality
requirements specified at the second level.
e ISO 9000 standard requires that the organization must have a
docu ...