June 2016
Beginner
240 pages
7h 44m
English
Content preview from Successes and Failures of Knowledge ManagementBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 10
Social knowledge: organizational currencies in the new knowledge economy
K.E. Russell*
R. La Londe**
Abstract
It is no longer just about what an individual or a company knows; it is what is being shared that is the new organizational currency. “Social knowledge” describes a new road for knowledge and information sharing across the enterprise space. Organizations large and small are discovering new value in the knowledge existing in the expected (formal) and unexpected (informal) communities created by knowledge workers. The practice of knowledge management and the way knowledge is handled within organizations has fundamentally changed through the use of social ...
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