O'Reilly logo

Take Control of Your iPhone, 2nd Edition by Ted Landau

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Solve Sync Failures and Errors

With later iPhone software, users are experiencing far fewer sync problems than when the iPhone first came out. Still, a few things can and do still go wrong. Let's look at a few of the more common problems that may crop up, and how to fix them:

The iPhone Doesn't Appear in iTunes

Rarely, after connecting your iPhone, it may not show up in the iTunes Devices list. An error message may also appear, such as one stating "iTunes could not connect to iPhone… because an unknown error occurred. (0xE8000035)." In such a case, you obviously cannot sync the iPhone.

If this happens, first check your USB connection. In particular, if you are not already doing so, connect your iPhone directly to a USB port on your Mac, rather than ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required