chapter 17

Type 8 – The Rock

‘A diamond is just a chunk of coal that did well under pressure.’

Henry Kissinger1

An expressionless face emoji.

In a nutshell

The Rock is usually a highly responsible and committed person, with a deep sense of loyalty to the organisation.

Key characteristics: They’ll be quietly and steadily doing whatever it takes to ensure that important systems and processes are running properly.

Why others can find them difficult: Issues at work can arise because of their silent and immovable refusal to do anything that might expose the business to risk, especially ...

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