March 2004
Intermediate to advanced
374 pages
10h 46m
English
Content preview from The Complete E-Commerce Book, 2nd Edition
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Chapter 18. Logistics and Order Fulfillment
Better later than never, but better never late. | ||
| --Anonymous | ||
Sometimes e-commerce businesses forget that the Internet is just another channel from which business can be conducted. Granted it is unique in some ways, but many of the same rules apply, especially when it comes to logistics and order fulfillment.
One of the last functions in the chain of customer-centric processes is the fulfillment of the customer’s order. Ensuring that the customer’s order is picked, packed, and shipped accurately is the final step in the typical online shopping process.
As online sales continue to explode three factors put new pressures on a website’s order fulfillment systems:
The expansion of the product line offered to ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.