December 2013
Intermediate to advanced
208 pages
8h 16m
English
book
The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance
by Linden Brown, Christopher Brown
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Index
Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.
NOTE: Boldface numbers indicate illustrations.
A
Aaron, Ken, 58
Adaptability, 115–116, 121–122
AdMob, 108
Adobe, 49
Advertising, 86–88
Alignment. See Strategic alignment discipline
Amazon.com
customer culture maintenance, 21–22, 204–206
customer experience, 120
customer foresight, 63–65
customer insight, 51–52
as tectonic shift in bookselling industry, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.