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The Essential HR Handbook, 10th Anniversary Edition by Barbara Mitchell, Sharon Armstrong

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8

EMPLOYEE RELATIONS

Write people's accomplishments in stone, and their faults in sand.

Benjamin Franklin, American statesman and inventor

Maintaining an environment that is conducive to work is the foundation of a good employee-relations program.

Although some people use the phrase “employee relations” interchangeably with Human Resources, employee relations is actually a subset of the overall HR function in an organization.

Employee relations refers to the ongoing process of maintaining a productive, equitable, and smoothly functioning workplace—a place where employees do their jobs well, get along with each other, and can depend on the organization to help solve disputes impartially. When it comes to employee relations, your three watchwords ...

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