The Hidden Power of Social Networks

Index

Accenture, 11

access networks, 35–36, 37–40

combined, 37–40

professional development and, 95

accountability, 104

Act!, 132–133

agent-based technology, 136–137

Alcoa, 40

Allen, Tom, 11

alliances, 146

future of, 131

network analysis for, 8, 28–30

Aventis, 37

awareness networks, 35, 36–37

combined, 37–40

creating, 93–94

professional development and, 95

Baseball Cards exercise, 174–176

benevolence-based trust, 99

betweenness centrality, 157

bias, in personal networks, 83–88

body language, 61

Borgatti, Steve, 43

bottlenecks, 6, 33–34

central connectors as, 73–74

individuals as, 70

boundaries

collaboration across, 27–28

context and, 116–118

knowledge domain, 101–102

boundary spanners, 71, 74–76

bounded network approach, 143–144

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