Acknowledgments
The High-Impact Middle Management System has developed over many years and with the participation and cooperation of hundreds of middle managers. My thanks to all the managers with whom I have had the honor to work at Black & Decker, Mead Paper, Intel, Amazon.com, and Cruise West. Special thanks go to the managers with whom I worked very closely, including Jim Booth, Dave Borden, Johna Campbell, Melanie Cole, Jerre Fuqua, Dave Giblin, Jeff Hedges, Barry Kelly, Jeff Krida, Kate Mulqueen, John Pemberton, Timo Shaw, Karin Thompson, John Underwood, Martha Wharton, and Denny Wormington. You have shaped my thinking and this book. I am also grateful to Ralph Stayer, the CEO of Johnsonville Foods, for his inspiration, coaching, and support ...
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